EVS Shift Supervisor

EVS Shift Supervisor Position Summary As a Team Member of the EVS team, the EVS Shift Supervisor is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business.
EVS Shift Supervisor performs a wide variety of skilled and unskilled tasks in the custodial care and maintenance of the CRCR while maintaining the workflow of the EVS team.
Position Functions Essential Functions • Provide exceptional Guest service while maintaining a positive attitude.
• Support and motivate Team Members while ensuring team responsibilities are being performed according to established departmental standards.
• Inspect designated CRCR and Team Member areas to ensure cleanliness.
• Manage inventory and order all required cleaning supplies and equipment for use by the EVS team.
• Adhere to Safety Data Sheets (SDS) and safety regulations, updating the manual as necessary.
• Lead by example and handle any issues while keeping the EVS Manager informed of Team Member and/or Guest-related issues.
• Ensure compliance with safety, infection control, and regulatory standards.
• Conduct inspections in designated areas and log results, investigate issues regarding EVS service and equipment.
• Collaborate with EVS Manager to ensure the team consistently provides efficient and exceptional service.
• Report and organize weekly/monthly inventory stock.
• Participate in addressing/identifying areas for process improvement.
• Report safety issues and inventory replenishments to management.
• Assist with “hands-on” duties such as moving furniture, hanging equipment, and small building repairs.
• Maintain organization of shared work areas and complete assigned duties in a timely and efficient manner.
• Maintain accurate records of completed work.
• Maintain awareness of surroundings and equipment, and lock and tag out.
• Daily CRCR EVS work.
• Inspect and maintain assigned EVS equipment and small tools for proper operating conditions.
• Identify and problem-solve issues in mechanical equipment while utilizing sound judgment for EVS repairs.
• Use heavy cleaning equipment.
• Assist Engineering with tasks as necessary.
• Other duties as assigned.
Core Shift Supervisor Competencies • Leads and manages people and processes while overseeing and directing daily department operations.
• Serves as the subject matter expert on departmental processes and procedures.
• Assist in recruitment, hiring, training, and Team Member engagement.
• Lead coaching, corrective counseling, and performance evaluations to Leads and Team Members.
• Set and oversee objectives and development for Leads and Team Members.
• Develop and adjust schedules to align with business requirements.
• Assists with employment terminations exclusively under the guidance and oversight of department management.
Skills • Strong listening and communication skills.
• Problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrates a flock mentality, focused on teamwork and collaboration with others.
• Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
• Driven to exceed expectations while remaining accountable and fair.
• Familiarity with chicken tracks.
Qualifications Minimum requirements: • Must be at least 21 years of age.
• High School Diploma (or GED or High School Equivalence Certificate).
• 2+ years of cleaning experience.
• Familiarity with industry-approved protocols for securing and isolating spaces during cleanup or maintenance activities.
• Familiarity with training Team Members.
• Proficient in Windows and Microsoft Office Suite.
Preferred qualifications: • Knowledge of building, maintenance, and heavy cleaning equipment.
• 1+ years in a Lead or Supervisory role.
Disclaimer This document is for informational purposes only.
A formal job description, including working conditions such as physical requirements, work atmosphere, etc.
, will be provided for signature during the offer process.